Define the Role of Social Media in your Marketing Campaigns
It is essential to determine the role social media platforms will play in your campaigns before even signing up for an account with any social network. Social media can be used to enhance a firm’s digital image, attract and generate leads, build customer loyalty and engage them, or even position a brand as a leader that is very thoughtful through the creation of curated and compelling content.
They can also be used to build and develop relationships or connections by a firm’s salesperson, support and communicate the process of sales to the relevant parties, and even optimize the sales idea through the utilization of the resources, tools and consultants offered by the social media sites.
Determining the needs of clients, and finding out opportunities existing in the market can be found out through social media market research. Moreover, social sites are a perfect tool for businesses to learn and get to know their target market.
What are Your Social Media Objectives?
It is also essential to come up with an objective for your social media use or campaigns. For instance, the quality and quantity of shares, follows and referral links either on social media or a firm’s site can be used to attain its objective of building an awareness of being a thoughtful leader. Lead generation, building of client loyalty and increasing of revenue are some great examples of social media objectives a firm can adopt.
Social Media Channel to Adopt
There are several social media websites on the internet to choose from, ranging from LinkedIn, Twitter, Facebook and Pinterest to Google + and Instagram, among others. The social media site to be chosen depends on a firm’s specific audience or target market. For instance, LinkedIn is perfect for sales representatives working for a B2B firm trying to build new connections and relationships, Twitter for businesses looking for a large following, Pinterest for visual niches like wedding photographies and food, while Google + is perfect for user engagement, communication in real time (via the site’s robust toolkit) or even optimization of interactivity.